Zad. Online · Direct online ordering

Your menu
Your website
Your orders

Your own branded ordering website, with customer accounts, loyalty stamps and promo codes. For restaurants and cloud kitchens, whatever system you run today.

Online orderYour website
  1. 01
    Your customer opens your linkFrom your social pages, or a QR code in the venue.Customer
  2. 02
    They order from your menuCategories, photos, sizes and add-ons, on their phone.Customer
  3. 03
    The order arrivesAs an organised WhatsApp message and in your dashboard.Restaurant
  4. 04
    You update the statusCustomers get updates by WhatsApp or SMS until delivery.Both

Website ordering

A site that carries your name

Every restaurant gets its own ordering page and link. Pick a ready-made layout and theme, add your logo and colours, and share the link anywhere or print it as a QR code. It's built for phones, so customers order without installing an app.

  • Your own link and QR code
  • Layouts and themes
  • Your logo and colours
  • Categories, photos, sizes and add-ons
  • No app to install
Marketing and loyalty

Turn first orders into regular customers

Every phone-verified account adds to your own customer list. Reward repeat orders with loyalty stamps, bring customers back with promo codes, and share your link wherever your guests already are. Your menu, orders and customers belong to you alone.

  • Your own customer list
  • Loyalty stamp cards
  • Promo codes
  • Your link on social media and in the venue
Customer experience

Ordering that keeps customers informed

Customers sign in with their phone number and a verification code, place the order on their phone, and follow its status from pending to delivered through WhatsApp or SMS updates.

  • Sign-in with phone and verification code
  • Correct price for every choice
  • Delivery details at checkout
  • WhatsApp and SMS status updates
Order handling

Every order, in one place

Orders arrive as organised WhatsApp messages and in your dashboard, with the customer's details and delivery information. Update each order's status as it moves, and keep a full history.

  • Orders on WhatsApp and in the dashboard
  • Status from pending to delivered
  • Full order history

Works with your setup

Use it alone, next to your system, or with Zad. Plus

Next to your current system

Zad. Online doesn't need Zad. Plus. It can run next to the system you already use. Running alongside another system doesn't mean the two are connected.

Connected to Zad. Plus

Zad. Online can connect to Zad. Plus through an API, so your online channel and your operations sit in one ecosystem.

Separate from Zad. Offline

Zad. Offline is a separate local product and does not connect to Zad. Online.

Questions

Questions about Zad. Online

Do I need Zad. Plus to use Zad. Online?

No. Zad. Online is an independent product. Use it on its own, or connect it to Zad. Plus through an API.

Can I use it with the POS I already have?

Yes, alongside it. Orders reach you on WhatsApp and in the Zad. Online dashboard. A direct integration with another system is only available where we confirm it for that system.

Is it only for cloud kitchens?

No. It suits any restaurant that wants to take orders directly, as well as cloud kitchens.

Do my customers need an app?

No. They order from your link in their phone's browser.

Does it connect to Zad. Offline?

No. Zad. Offline is a separate local product.

When is support available?

Our team answers by phone, WhatsApp and email, every day, 10:00 AM–10:00 PM Cairo time.

Is there a free trial?

Yes. Zad. Online has a 14-day free trial. You don't need payment details to start it, and nothing is charged automatically when it ends. To continue, you choose a subscription and pay for it.

Get a quote for Zad. Online

Tell us about your restaurant or cloud kitchen and the system you use today.