Teach it your way
Upload your menu, add your opening hours and delivery areas, and teach the assistant your restaurant's policies and answers. Review and approve changes before they reach customers.
Zad. Agent · AI assistant on WhatsApp
Your restaurant's WhatsApp, handled
An AI assistant that answers customer questions, shares your menu, takes orders, and suggests relevant extras, all through WhatsApp.
Give it your approved menu and restaurant information, and let it handle everyday conversations. When it needs help, it asks your team.
Grill HouseWhatsApp
Hi, what sandwiches do you have?
Our sandwiches: chicken shawarma 95, beef burger 140, falafel 45. What would you like?
Two chicken shawarma for pickup, please.
Would you like fries with them? A portion is 40.
Yes, one fries.
Your order:
2 × Chicken shawarma — 190
1 × Fries — 40
Pickup · Total 230 EGP
Reply “Confirm” to send it to the restaurant.
2 × Chicken shawarma — 190
1 × Fries — 40
Pickup · Total 230 EGP
Reply “Confirm” to send it to the restaurant.
Confirm
Your order has been sent to the restaurant. We'll message you as soon as they accept it.
Awaiting restaurant acceptance
Illustration · fictional conversation
From a message to an order
From the first message to an order your team reviews
The assistant helps the customer choose items, collects delivery or pickup details, calculates the total and asks the customer to confirm. The order then reaches your team on WhatsApp and in the restaurant dashboard, to accept or reject.
- 01ChooseThe customer asks about the menu and chooses items.
- 02DetailsThe assistant collects delivery or pickup details.
- 03ConfirmIt calculates the total and asks the customer to confirm. Confirming submits the order.
- 04Accept or rejectThe order reaches your team on WhatsApp and in the restaurant dashboard. Your acceptance confirms it.
Customer confirmation submits the order. Restaurant acceptance confirms it.
How it works for you
Your team stays in control
If a customer needs a person, or the assistant doesn't have an approved answer, it brings in your team. Staff can take over the conversation and return it to the assistant when they're ready.
One simple dashboard
Manage your menu, update availability, review orders, follow conversations, and control what the assistant knows, all in Arabic or English.
Works on its own. Connects when you need it.
No restaurant management system is required. Optional integrations with Zad. Plus or other supported systems can connect order information and status.
Less time answering WhatsApp. More time serving customers.
Book a demo and we'll show you the assistant with a menu like yours.