Legal
Refund policy
Last updated 1 July 2026
The short version: refunds are available only within the first month. Refunds are not available after that period.
On this page
1. Free trial
Zad. Plus and Zad. Online offer a 14-day free trial. No payment details are needed to start it, and nothing is charged automatically when it ends, so there is nothing to refund for a trial.
2. Refunds within the first month
Refunds are available only within the first month. When you request a refund, we confirm how it applies to your purchase.
3. After the first month
Refunds are not available after the first month.
4. How to request a refund
Email help@bznsbutlers.com or call 01030022112 with your restaurant name, the account email and the invoice number.
How to reach us
Bzns Butlers
The Greek Campus, Cairo, Egypt
Hello@bznsbutlers.com
+20 1030022112